Evergreen Indemnity Client Services
Professional Service with a Personal Touch
The insurance business is changing rapidly. Advances in telecommunications and widespread internet access reduce or even eliminate the human element. Evergreen continues our dedication to provide superior personal service. We maintain close relationships with clients, no matter how large or small, through bi-annual visits.
These full-service inspections allow our representatives to make important safety recommendations for reducing the risk of loss due to fire, property damage, and personal injury.
Responsiveness
As an Evergreen customer, you are much more than just a number on our computer screens. Turnaround times are minimal, not just for claims, but many other items as well, including policy issuance and quotes for new or added coverage.
Special Programs for Safety and Risk Management
Evergreen MGA, our client-services management company, offers several exciting programs to help reduce claims and manage accidents when they do happen.
The Source, a members-only newsletter issued quarterly, contains a wealth of educational, safety and risk-management information. In-depth articles written by experts help clients to better understand their coverage and reduce losses.
An entertaining series of educational videos includes:
- What to Do if Someone is Injured
- The ABC's of STF's (slips, trips and falls)
- And Then He Was Gone (water safety)
- Dead & Dying Trees & Limbs
Professionally produced, these videos make effective visual aids for training the new staff at the beginning of the season.
Always On Call
Clients can contact Evergreen at any time, day or night. Our toll-free claims reporting service, available around the clock, 365 days a year, allows clients to quickly contact a live claims adjuster. Claims may also be reported online through our website at www.evergreenindemnity.com/forms/online-claim-report.



