At Evergreen, the outdoor recreation business is our only business. We make a commitment every day to insuring your business and keeping you and your campers safe.

These are our service standards. They are our promise to you.

SERVICE STANDARDS

We commit to these service standards so you never have to worry about receiving less service than you deserve.

• New certificate of insurance requests are handled within 8 business hours.
• Auto ID card requests are handled within 8 business hours.
• Loss run requests are handled within 8 business hours.
• Phone calls are returned within to 8 business hours.
• Optional coverage quotes are handled within 48 hours.
• Proof of coverage is mailed automatically to mortgage holders each year at renewal.
• Certificates of insurance for LP Gas and others that have requested proof of coverage for your park in the past are prepared automatically each year at renewal, you don’t need to call us each year to request it.
• When endorsements are requested, coverage is instantly bound per your conversation with our service representatives.
• Risk management visits are done biannually.